Is Salvatore Ferragamo Nonetheless Top-of-the-line Leather-based Manufacturers on the earth?
If you’re like me, you’ve probably been with the brand for the last decade. You’ve watched your favourite pair of Ferragamo sneakers increase 33 % in worth. And you’ve seen the identical increase all across the product line, from belts to ties to clothes.
You wouldn’t anticipate them to simply dwell off their status and reduce corners in their manufacturing processes like many of the vehicle makers have executed, right?
Properly, that’s simply not the case.
Ferragamo has decided that they aren’t only going to increase their bottom line from the entrance end, they’re going to do the same from the again. And to do this, what they need to skimp on is workmanship.
I despatched out a tweet to Ferragamo asking if they’d substitute the belt. You know what’s loopy about this part?
Do you understand how embarrassing that is when you could have 90,000 Twitter followers and they’re calling your product Pretend, saying it’s a knock off from CHINA and it gets compared to shoddy products in AFRICA? Especially when the belt was supposedly made in Italy?
I’ve been in GQ Journal with Will Ferrell and I’ve never purchased a pretend luxury item in my life.
And here I’m, being called out for buying a “fakebelt from what was as soon as my most beloved brand. The one I have gone to for the last decade to buy my sneakers and my belts.
As embarrassing as that was, I decided to name Saks and ask them if I might get the contact info for Ferragamo to return my defective belt. They determined to take the step up and supply me a full refund, but I wished more from Ferragamo for the embarrassment I needed to encounter after that tweet that I despatched out, so I decided to provide them a call. Wouldn’t you need that too?
Carmen “The vendor is chargeable for the defect and if they are providing you a refund, that is all that we will do./p>
I informed her that this was not a sales concern. This had nothing to do with the retail outlet. This was a manufacturing issue — and as the manufacturer of the company, she needed to step up and resolve the concern.
She mentioned she wouldn’t do that. Then she continued on to say that “The vendor is chargeable for the defect, not the manufacturer./p>
So right here we are. Ferragamo isn’t the identical brand you’ve grown to love over the many years. They are a fraud that’s dwelling off their repute, like a lot of the other companies on the market who are skimping on their manufacturing processes and making poor high quality merchandise.
And how are you going to really feel when they kick you to the curb and say there’s nothing they will do for you?
It’s sad to say that I once loved Ferragamo, but I will never be buying one other product from them once more.
And before you purchase another Ferragamo product, you could need to assume twice about how they handled me, because that’s what’s in retailer for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the subsequent decade, especially when I’m going to be quoting Carmen at your company offices in each and every single article I publish about poor high quality, customer support and workmanship in the articles I publish within the media shops I work with.